We recommend that you purchase Blackbox™ premium noise-cancellation products only from approved stockists in your area (or via their website) or you can shop directly from our website at www.blackboxonline.com

To find an approved stockist in your area please click here 

There are numerous fake websites online designed to trick consumers into believing they are paying for genuine luxury branded goods. Consumers may risk identity theft and fraud by shopping on these sites.

Consumers may also be exposed to permanent hearing damage or hearing loss, through the purchase of counterfeit, poorly engineered audio products. Fake goods can pose a serious health risk.

Genuine Blackbox™ noise-cancellation products undergo stringent manufacturing quality checks to ensure compliance with our patented engineering design, for the delivery of superior noise-cancellation.

In case of product malfunction, you can only redeem against our warranty as a manufacturer if your Blackbox™ noise-cancellation product is genuine. The purchase of fakes or the purchase of Blackbox™ products via unauthorised stockists or the secondary market such as web-based auctions or exchanges, will most likely frustrate your claims under various regulatory protection such as consumer guarantee legislation, etc. If Blackbox™ noise-cancellation products purchased under these circumstances stop working, we won’t be able to fix it and your money will have been wasted.

At Blackbox™ we take consumer safety and online security very seriously and it is our policy to investigate all information we receive about fake products. We have staff who are fully dedicated to protecting the Blackbox™ brand and to supporting our goal of product satisfaction for our customers.

We work closely with the Police, Customs and various regulatory bodies and internet agencies to protect our customers; our attorneys have successfully taken legal action against people and companies, involved in the sale of counterfeit Blackbox™ goods.

You can help us by contacting us with any useful information that you may have regarding the offer for sale of counterfeit Blackbox™ products. (email: info@blackboxonline.com).

We recommend that you register your genuine Blackbox™ product through this website so that we can alert you to any issues. (Please follow the on-screen instructions fully, and make sure you are entering all the requested details correctly).

Additionally, you can write to us about your Blackbox™ product purchase and provide the details of the store location, purchase date and price, along with the full Blackbox™ model number. (info@blackboxonline.com)

Websites selling fake goods do appear in search engine listings and in sponsored results and there have been some instances of fake Blackbox™ models and product, being available through either bogus web sites or via unauthorized on-line retailers.

If you have any doubts, contact us first. Email: info@blackboxonline.com

We recommend that for online purchases you buy only from a Blackbox™ approved stockist or retailer, through their secure web site.

Counterfeit or defective luxury goods of many brands are frequently offered for sale on trade sites and auction sites and they can be very difficult to spot, leaving the unsuspecting purchaser with what is generally a very difficult and frustrating process to try and achieve some positive outcome. Parts and repairs are not available to Blackbox™ products purchased outside of the web sites of approved stockists or retailers.

Online, you do have the opportunity to make secure, genuine Blackbox™ product purchases worldwide, from the Blackbox™ website: www.blackboxonline.com

If you have any doubts, please contact us. Email: info@blackboxonline.com